Samtec is a $800,000,000+ global interconnect company with over 6,000 employees and a wide range of connectors and cable solution offerings. The Samtec Optical Group in Santa Clara, CA develops and manufactures an advanced line of extremely high speed (56 Gbps and up) optical computer interconnect solutions, including FireFly™ Embedded Optical Modules.
Samtec Optical Group is seeking a self-driven and passionate Optical Product Technical Support and Applications Engineer to join our team in Santa Clara, CA. The TPS/AE Group is mission-focused on supporting Samtec customers with adoption of FireFly optical modules within their system. The successful candidate is a team-oriented person who provides the first line of Technical Support for FireFly products for Samtec FAEs, Sales and customers. The candidate will collaborate with the design, manufacturing, sales and marketing teams to enable products that meet customer's technical, mechanical and price requirements.
Role Essential Functions/Responsibilities:
Develop a strong technical understanding of Samtec’s optical product line. Work with customer to identify the best fit Samtec interconnect solution.
Establish and maintain a technical understanding of common industry protocols to be able to better understand positioning of different solutions.
Liaise with the field sales teams to enable customer design-in of Samtec products.
Some travel required to support customers and trade shows.
Make recommendations for future Samtec standard products.
Develop data sheets, application notes, technical marketing documentation and collateral.
Provide product training and presentations for FAEs, the direct Samtec global sales force and customers
Master’s Degree in Physics, Electrical Engineering, or equivalent.
5+ Years’ experience with optical module field application engineering.
Outside sales experience in a technical industry is desired.
Strong technical & verbal/written communication skills are a must.
Product background including exposure to optoelectrical and/or electrical design/development is preferred.
About Samtec Inc.
Samtec, the service leader in the electronic interconnect industry, was founded in 1976 and is headquartered in New Albany, Indiana. We are privately held with more than 6,000 employees in over 40 countries. At Samtec, we believe people matter, and taking care of our customers and our employees is paramount in how we approach our business.
Samtec puts people first with a commitment to exceptional service, quality products, innovative technologies and convenient design tools. We serve customers in approximately 125 countries with revenues exceeding $800 million in 2018.
We are committed to globally interconnecting service and technology to take
the industry further faster.